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  • Management and Entrepreneurship
    • Levels of Management
      • Top
        • Strategic planning
          • Planning for the future
          • Overall vision and mission strategy is going to be created
        • These people are general management
          • They oversee all the other 7 business functions
      • Middle
        • Tactical planning
          • Executing the strategy
            • assigning duties to the different areas of the business
          • The HODs tactically plan HOW they are going to achieve these objectives
            • They create objects
      • Lower
        • Operational planning
          • How to hit the target
    • Management tasks
      • Planning
        • Funnel approach
        • Steps
          • Establishing objectives
            • Deciding on the planning period
              • Considering alternatives
                • Implementation
                  • Control process
      • Organising
        • The organisation of a businesses resources to achieve set goals
        • Steps
          • Considering objectives
            • Identifying and grouping activities
              • Assigning of duties
                • Delegation of duties
      • Leading
        • Principles
          • HEUD F
            • Harmony of objectives
              • Harmony of individual and business activities
            • Effective communication
              • Employees must know plans, policies and procedures as well as their respective responsibilities
            • Unity in direction
              • Employees must know what to do
                • They can’t do more than one thing at the same time 
            • Direct supervision
              • Personal touch from the manager
            • Follow up
              • The manager must be aware of challenges the employees are facing
        • Leadership styles
          • Autocratic
            • Power
          • Democratic
            • Majority vote
          • Laissez-faire
            • Lenient
          • Charismatic
      • Controlling
        • Steps
          • Establishing standards
            • Measure actual performance
              • Corrective action
        • Components ofgood control system
          • SFEAM
            • Suitable
            • Flexible
            • Aimed at the future
            • Economical
            • Motivates staff
      • Communication
        • Between departments
      • Co-ordination
        • Liaison between departments
        • Clear objectives
        • Induction
        • Chain of command
        • Policies
      • Delegation
        • Who does what
      • Motivation
        • Ability + Willingness = PERFORMANCE
      • Discipline
        • Corrective action
      • Decision making
        • Where does the business go and what do they do when something happens
    • Manager vs Entrepreneur
      •  
    • Characteristics of an entrepreneur
      • Creative
      • Risk taker
      • Innovative
      • Good with people
      • Self-belief
      • Persistence
      • Initiative
      • Self-confidence
      • Planner
      • Concern for quality
    • Activities performed by an entrepreneur
      • Generation of ideas
        • Market research
          • Generation of funds
            • Recruitment
              • Procurement
                • Project implementation

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